CONSULTATION
We will discuss the vision for your project, including style, budget, time frame, paper options and preferred printing method via email, telephone, or an in person consultation. We will guide you through step by step while helping you make design decisions along the way. Once the particulars are in place, a custom estimate and terms of service contract will be sent for your review.
DEPOSIT AND DESIGN
Once your estimate is approved and we receive your signed contract, a 50% deposit will be due in order to reserve a spot in our design schedule. We accept check, cash, Venmo and credit card payments via Paypal or Square. Upon receiving payment, we will let you know when the design phase will be initiated and when to expect your first proof.
PROOFING
We will email you your digital proofs based on the concepts and design style discussed during the consultation. Since we discuss your project at length prior to starting the design phase, we typically can finalize your design within 1-3 proofs. We do offer the opportunity to make adjustments to your liking and will be happy to accommodate up to 3 rounds of complimentary proof changes. Any design revisions requested beyond that will be charged at a rate of $25 per new proof. Once your design is finalized, we will then enter the production phase.
PRODUCTION
Upon receiving final proof approval, your design will go immediately into production. Production times vary based on the print method chosen. We will give you an estimated timeframe for production at the time your order goes to print. Once production is complete, your remaining balance amount will be due prior to shipment/delivery.
SHIPPING
Once final payment has been received, your order will be shipped using USPS Priority Mail with $50 of insurance included. If you'd like your parcel insured for an amount higher than $50, please let us know. In most cases, shipment of your order only takes 2-3 days once your package has left our studio.
